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Booking & Cancellation Policy

This work requires mutual commitment. When you book a session or enter a container, you are reserving dedicated time and energetic space. The following policy ensures clarity and respect on both sides. 1. Private Sessions (Single Bookings) All bookings are final and non-refundable. Rescheduling with at least 24 hours’ notice: Free of charge. Rescheduling with less than 24 hours’ notice: 50% of the session fee will be charged. No-show without prior notice: 100% of the session fee will be charged. If you arrive late, the session will end at the originally scheduled time. The full session fee remains applicable. All appointments are based on the agreed time zone confirmed at booking. 2. Mentorship & Immersion Programs (Multiple Sessions) Programs and containers are non-refundable once the first session has taken place. Session Rescheduling Rules Rescheduling with at least 24 hours’ notice: The session may be rescheduled without penalty. Cancellation with less than 24 hours’ notice: 50% of the session duration is considered used. The remaining 50% of the session time may be rescheduled. (Example: For a 60-minute session, 30 minutes will be counted as completed, and 30 minutes may be rescheduled.) No-show without notice: The full session is considered completed and will not be rescheduled. Validity Period All sessions must be completed within the agreed validity period (as defined for each program, typically 3–6 months from the first session). Unused sessions beyond this period are forfeited. 3. Payment Plans If a payment plan has been agreed upon: Payments remain due according to the agreed schedule, regardless of attendance. Failure to complete payment may result in suspension of remaining sessions. 4. Exceptional Circumstances In cases of serious illness, medical emergency, or force majeure events, please communicate as soon as possible. Adjustments may be considered at our discretion.

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